🕵️♂️ Cyber Smart Tip of the Week: Watch for “Refund Problem” Scams
Scammers may claim there’s a problem with your tax refund or direct deposit and ask you to “verify” your bank information. The IRS will not request personal or banking details through email or text. If you receive a message about your refund, verify it directly through IRS.gov before responding.
Debit Cards
Take complete control of your spending with your Debit Card. It’s easier than writing checks, safer than cash, and linked directly to your checking account. As a customer of Castle Rock Bank, there are no fees for withdrawals on-premise.
A better card experience is now at your fingertips!
More control, convenience and safety are now available with our mobile app and online banking experience.
Feel More Empowered
Take control of your cards—your way.
- Turn cards on or off anytime
- See where cards are stored online
- Track spending at a glance
- Set limits by location, amount, merchant, or transaction type
- Create travel plan notifications
- Dispute transactions easily
Discover Move Convenience
Enhanced features for a smoother experience.
- 24/7 card access
- Add cards to digital wallets
- View card credentials without the physical card
- Withdraw cash at ATMs without your card
- Activate new or replacement cards instantly
- Apply for and receive a digital card instantly
Feel More Secure
Fraud protection you can trust.
- Report a lost or stolen card in clicks
- Instantly turn off a lost or stolen card
Debit Card Support
- Order a new or replacement debit card
- Help activate a new debit card
- Report a lost or stolen debit card
- Report debit card fraud
- Answers to questions about debit card pin
- Adjust limits set on your debit card
Speak to a Personal Banker Today!
Lost or Stolen Card?
Don’t Panic.
We are Here for You.
Please report fraud and a lost or stolen debit card as soon as you know there is a problem.
CONTACT US
Outside of our regular business hours, please call
800-472-3272
Debit Card Consumer Alerts:
Help keep your account secure by signing up for debit card alerts.
Sign up through our online banking.
Set custom alerts for:
- Purchases over a selected amount
- International purchases
- Online purchases
- Declined purchases
Digital Wallet Features
Using your debit card is easier than ever, add it to your digital wallet and enjoy the conveniences.
Pay In-Store
Scan your phone or smartwatch to easily pay at places loke the grocery store and gas station.
Use In-App or Online
Use for online checkouts when selecting your digital wallets as your payment method.
Make ATM Withdrawals
Scan your phone or smartwatch to withdraw cash at select ATMs without a physical card.
How to add your Debit Card to Digital Wallet:
